Position: Technical Business Analyst/Project Manager

Location: Baltimore (Canton), Maryland On-Site

Who are we?

For over 20 years, The Canton Group has been delivering breakthrough solutions in the areas of software development, web/mobile design, application support, systems integration and technology consulting. We've completed hundreds of projects and won dozens of awards. In the process, we've built a reputation for handling complex digital problems faced by organizations of all sizes.

What we need:

Top-notch professional talent! We are seeking an experienced Business Analyst/Project Manager who can take the lead in translating the operational needs of the business into requirements for implementation as well as the management and coordination of IT projects.

Day-to-Day Breakdown:

Manage multiple concurrent projects throughout their full lifecycle, from business analysis through project start up, execution, completion and wrap-up.
Elicit system and user requirements using interviews, discussions, and analytics to ensure we are fulfilling the needs of the business.
Continuously keep the project team informed as to the project’s purpose, background, scope, requirements, and important issues.
Prepare communication plan and related project status reports to key stakeholders to provide project updates on activities and deliverables, as well as significant changes, risks and mitigation strategies.
Maintain and prioritize project backlog based on the priorities of the business, as well as requirement dependencies.
Work with the business and IT team to identify and address any cross-project dependencies and overlap.
Assist in identifying, reproducing, analyzing, troubleshooting, and resolving defects encountered during various stages of project development and delivery.
Coordinating user acceptance testing and ensuring test plans are created and testing is successful.
Carefully and successfully balance the Project Triangle.
Organize and facilitate project planning, daily stand-up meetings, project reviews, retrospectives, and release planning.
Schedule and host demonstrations of work at the end of each project phase.
Evaluate current application implementations, identifying opportunities to leverage off-the-shelf software to replace/improve current customizations.
Coordinate and lead the documentation of customizations, features, and diagram flows for work completed.
Develop rapport and trust with business owners and key stakeholders.
Serve as the subject matter expert for the projects they are responsible for and have strong knowledge of Canton Group's IT systems overall. Maintain technical knowledge and understanding of the latest development methodologies by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Work with manager(s) and PMO to identify an improved business analysis and project management processes
Be recognized within the company as the IT business process and project SME, particularly focused on the Canton Group’s customized implementations and projects.
Create an environment of team spirit and enthusiasm around what is being delivered.
Accomplish department and organization missions by completing related tasks as needed.

EDUCATION and/or EXPERIENCE:

At Minimum: Bachelor’s degree
4+ years of experience in leading IT projects, including gathering requirements, scope analysis, and verifying the completion of the project.
Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
An understanding of technology and current trends – the what, why, when, and how of AJAX, HTML5, browsers, firewalls, networks, ERPs, CRMs, etc.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts throughout the entire lifecycle of a project
Understand all elements of the software development life cycle, including planning, development, requirements management, quality assurance, release management and deployment.
Excellent time management including the prioritization of tasks, controlling scope, and ensuring deadlines are met
Ability to reconcile key stakeholder interests, conflicting priorities, and business strategy
Education or working knowledge in business analysis.
Strong presentation and facilitation skills.

OTHER SKILLS and ABILITIES:

Detail-oriented with a strong work ethic
Ability to work independently or as part of a team
Experience in working in an Agile environment, including working knowledge of the methodology, user stories, and iterative development
Familiarity with Agile development methodologies and AML tools such as Jira, TFS, etc.
Experience in software/web development/IT Services; client-focused environments